Privacy Policy

1. Information We Collect

We may collect personal information that you choose to provide to us, such as:

• your name

• email address

• phone number

• any information you include in a message, inquiry, or contact form submission

We may also collect limited technical information automatically when you use our website, such as:

• IP address

• browser type

• device type

• pages visited

• date and time of visit

• referring website or source

This information may be collected through standard website technologies such as cookies, analytics tools, or server logs.

2. How We Use Information

We may use personal information to:

• respond to inquiries or requests

• communicate with you about Romero Lounge & Bar or Romero Distilling Co.

• improve our website, services, and user experience

• maintain website security and functionality

• comply with legal or regulatory obligations

We collect, use, and disclose personal information only for purposes that are reasonable in the circumstances and that relate to our business operations. Canadian private-sector privacy laws require organizations to be accountable for personal information, identify purposes for collection, limit collection, and protect personal information with appropriate safeguards.

3. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality, understand website traffic, and enhance the user experience. Cookies are small files stored on your device that help websites recognize returning visitors, remember preferences, and gather aggregate usage information.
You can usually modify your browser settings to disable or reject cookies. Doing so may affect certain website features or functionality.

4. Third-Party Links and Booking Platforms

Our website may contain links to third-party websites or services, including OpenTable for lounge reservations and the Romero Distilling Co. website for tours, tastings, or other distillery experiences.
When you click through to a third-party website, your information is collected, used, and disclosed according to that third party’s own terms, conditions, and privacy practices. We are not responsible for the privacy practices, content, or security of third-party websites or platforms, and we encourage you to review their privacy policies before providing personal information.

5. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information where necessary to:

• service providers who support our website or communications

• comply with legal obligations, court orders, or regulatory requirements

• protect our rights, property, or safety, or the rights, property, or safety of others

Where service providers process information on our behalf, we expect them to handle personal information in a manner consistent with applicable privacy obligations.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as otherwise required or permitted by law. When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

7. Protection of Personal Information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Alberta PIPA and Canadian private-sector privacy guidance both require organizations to protect personal information with safeguards appropriate to the sensitivity of the information.
While we take reasonable steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Subject to applicable law, you may have the right to request access to personal information we hold about you and to request corrections where that information is inaccurate. Alberta PIPA gives individuals rights relating to access and correction of their personal information held by private-sector organizations.
To make a privacy-related request, please contact us using the contact information below.

9. Children’s Privacy
This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children through this website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, website functionality, or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, would like to request access to your personal information, or wish to raise a privacy concern, please contact:

Romero Distilling Co.
info@romerodistilling.com